Sina Chan - Notice history

API experiencing degraded performance

Notice history

2024/06

Notification of App Instance outage
  • Resolved
    Resolved

    This problem has been resolved.

    We apologize for any inconvenience caused.

  • Monitoring
    Monitoring

    The error correction has just been completed.
    Currently, we are continuing to monitor its operation.

    Please wait a while until the problem is resolved.

    If you find any features that don't work or behave suspiciously, please feel free to report them using this link .

  • Identified
    Identified

    The program causing the problem has been identified.

    We are currently working on correcting the error and testing the app's operation, but as the issue is caused by a feature added in the recent maintenance, it is expected that it will take a significant amount of time to resolve.

    We apologize for any inconvenience this may cause and appreciate your understanding.

  • Update
    Update

    We are currently taking measures to minimize the impact, and Sina-chan is available for use.

    However, please note that errors in some functions have not been resolved.

    If you find any features that don't work, please report them to us using this link .

  • Investigating
    Investigating

    We are currently experiencing an issue where some features are not working properly.

    Therefore, Sina-chan is not available.

    We will keep you updated as the situation develops.

    Date and time: June 24, 2024, from 18:04

App Instance Maintenance (June 22)
  • Completed
    2024/06/22 at 11:52:43
    Completed
    2024/06/22 at 11:52:43

    Maintenance is complete.

    Thank you for your cooperation.

  • Update
    2024/06/22 at 11:32:00
    In progress
    2024/06/22 at 11:32:00

    The update has been completed, but maintenance is still ongoing as a problem has occurred during operational checks.

    We apologize for any inconvenience this may cause and appreciate your understanding.

  • In progress
    2024/06/22 at 10:00:01
    In progress
    2024/06/22 at 10:00:01
    Maintenance is now in progress
  • Planned
    2024/06/22 at 10:00:00
    Planned
    2024/06/22 at 10:00:00

    Due to discord.py updates, maintenance work will be performed on all servers on the following dates and times.
    During the maintenance work, you will not be able to use Sina-Chan.

    We apologize for any inconvenience this may cause and ask for you're understanding.

    Date: June 22, 2024 19:00~19:30 (JST)
    * Completion time is subject to change

All server maintenance (June 8)
  • Completed
    2024/06/08 at 10:02:47
    Completed
    2024/06/08 at 10:02:47

    The maintenance ended around 7:00 p.m.

    Thank you for your cooperation.

  • Update
    2024/06/08 at 9:27:45
    In progress
    2024/06/08 at 9:27:45

    The maintenance currently underway will be changed to end around 7:00 p.m.

    We apologize for any inconvenience this may cause to our users and appreciate your understanding.

  • Update
    2024/06/08 at 8:59:43
    In progress
    2024/06/08 at 8:59:43

    The ongoing maintenance will end at approximately 6:30 p.m.

    We apologize for any inconvenience this may cause and ask for your understanding.

  • In progress
    2024/06/08 at 7:00:01
    In progress
    2024/06/08 at 7:00:01
    Maintenance is now in progress
  • Planned
    2024/06/08 at 7:00:00
    Planned
    2024/06/08 at 7:00:00

    Due to server program updates and infrastructure maintenance, maintenance work will be performed on all servers on the following dates and times.
    During the maintenance work, you will not be able to use Sina-Chan.

    We apologize for any inconvenience this may cause and ask for your understanding.

    Date: June 8, 2024 16:00~18:00 (JST)
    * Completion time is subject to change.

2024/05

Emergency Maintenance (5/27)
  • Resolved
    Resolved

    This outage has been resolved.

    We sincerely apologize for the long period of unavailability of Sina Chan.

  • Monitoring
    Monitoring

    The emergency maintenance has ended.

    We are currently checking whether it is working properly.

  • Investigating
    Investigating

    We are currently performing emergency maintenance due to an abnormality detected at App Instance.

    As a result, Sina Chan is currently unavailable.

    We apologize for the inconvenience and ask for your patience until the maintenance is completed.

All Server Maintenance (May 11)
  • Planned
    2024/05/11 at 5:00:00
    Planned
    2024/05/11 at 5:00:00

    In order to implement server program update, and infrastructure maintenance, maintenance will take place on all server at the time below, during which Sina Chan will be unavailable.

    We apologise for any inconvenience this may cause, and we thank you for your understanding.

    Date & Time: May 11, 2024 14:00 to 16:00 (JST)
    * Completion time is subject to change.

  • Completed
    2024/05/11 at 0:30:18
    Completed
    2024/05/11 at 0:30:18

    Maintenance was scheduled to take place from 2 p.m. today, but due to various circumstances it will be postponed again.

All Server Maintenance(May 6)
  • Planned
    2024/05/06 at 4:00:00
    Planned
    2024/05/06 at 4:00:00

    Due to server program updates and infrastructure maintenance, maintenance work will be performed on all servers on the following dates and times.

    During the maintenance work, you will not be able to use Sina-Chan.

    We apologize for any inconvenience this may cause and ask for your understanding.

    Date: Monday, May 6, 2024 (National Holiday) 13:00~15:00

    *The scheduled completion time is subject to change depending on the situation.

  • Completed
    2024/05/05 at 20:54:22
    Completed
    2024/05/05 at 20:54:22

    The maintenance was scheduled to begin at 1:00 p.m. today, but due to various circumstances, it will be postponed.

    We will promptly announce the postponed date as soon as it is determined.

    We apologize for any inconvenience this may cause and ask for your understanding.

2024/04

server network maintenance
  • Completed
    2024/04/01 at 17:00:00
    Completed
    2024/04/01 at 17:00:00

    Maintenance has been completed

  • In progress
    2024/04/01 at 15:00:01
    In progress
    2024/04/01 at 15:00:01
    Maintenance is now in progress
  • Update
    2024/04/01 at 15:00:00
    Planned
    2024/04/01 at 15:00:00

    Maintenance will begin in 30 minutes

  • Planned
    2024/04/01 at 15:00:00
    Planned
    2024/04/01 at 15:00:00

    Maintenance is scheduled to be carried out by a higher-level operator .

    There will be no downtime, but processing may take longer than usual.

    Please note.

2024/04 to 2024/06

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