Sina Chan - Notice history

All systems operational

Notice history

2024/05

Emergency Maintenance (5/27)
  • Resolved
    Resolved

    This outage has been resolved.

    We sincerely apologize for the long period of unavailability of Sina Chan.

  • Monitoring
    Monitoring

    The emergency maintenance has ended.

    We are currently checking whether it is working properly.

  • Investigating
    Investigating

    We are currently performing emergency maintenance due to an abnormality detected at App Instance.

    As a result, Sina Chan is currently unavailable.

    We apologize for the inconvenience and ask for your patience until the maintenance is completed.

All Server Maintenance (May 11)
  • Planned
    2024/05/11 at 5:00:00
    Planned
    2024/05/11 at 5:00:00

    In order to implement server program update, and infrastructure maintenance, maintenance will take place on all server at the time below, during which Sina Chan will be unavailable.

    We apologise for any inconvenience this may cause, and we thank you for your understanding.

    Date & Time: May 11, 2024 14:00 to 16:00 (JST)
    * Completion time is subject to change.

  • Completed
    2024/05/11 at 0:30:18
    Completed
    2024/05/11 at 0:30:18

    Maintenance was scheduled to take place from 2 p.m. today, but due to various circumstances it will be postponed again.

All Server Maintenance(May 6)
  • Planned
    2024/05/06 at 4:00:00
    Planned
    2024/05/06 at 4:00:00

    Due to server program updates and infrastructure maintenance, maintenance work will be performed on all servers on the following dates and times.

    During the maintenance work, you will not be able to use Sina-Chan.

    We apologize for any inconvenience this may cause and ask for your understanding.

    Date: Monday, May 6, 2024 (National Holiday) 13:00~15:00

    *The scheduled completion time is subject to change depending on the situation.

  • Completed
    2024/05/05 at 20:54:22
    Completed
    2024/05/05 at 20:54:22

    The maintenance was scheduled to begin at 1:00 p.m. today, but due to various circumstances, it will be postponed.

    We will promptly announce the postponed date as soon as it is determined.

    We apologize for any inconvenience this may cause and ask for your understanding.

2024/04

Home, Help, Support, Status, (Under Test)Support Portal outage
  • Resolved
    Resolved

    This incident is a test

server network maintenance
  • Completed
    2024/04/01 at 17:00:00
    Completed
    2024/04/01 at 17:00:00

    Maintenance has been completed

  • In progress
    2024/04/01 at 15:00:01
    In progress
    2024/04/01 at 15:00:01
    Maintenance is now in progress
  • Update
    2024/04/01 at 15:00:00
    Planned
    2024/04/01 at 15:00:00

    Maintenance is scheduled to be carried out by a higher-level operator .

    There will be no downtime, but processing may take longer than usual.

    Please note.

  • Planned
    2024/04/01 at 15:00:00
    Planned
    2024/04/01 at 15:00:00

    Maintenance will begin in 30 minutes

2024/03

No notices reported this month

2024/03 to 2024/05

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